The Queensland Competition Authority (QCA) is an independent regulatory body established by the Queensland government in 1997. Its core function is to regulate prices, access and quality of services provided by regulated industries. The QCA is responsible for regulating industries such as electricity, gas, water, ports, rail and aviation.
The QCA also regulates the Access Regime for essential infrastructure, which ensures that third-party access to infrastructure networks is fair and transparent. Their role is to promote competition and efficiency in regulated industries while protecting the interests of consumers.
The QCA carries out its regulatory role by setting price and access determinations that govern how much regulated industries can charge customers for their services, how much they can invest in infrastructure and how other businesses can access that infrastructure. They also carry out reviews of the performance of regulated industries to ensure that their service delivery meets regulatory standards.
Through its work, the QCA aims to promote a competitive, efficient and innovative marketplace that delivers value for money to consumers.
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